February 5, 2007
Charlie Ahmes, Vice President Onboard Service
United Airlines
P.O. Box 66100
Chicago, IL 60666
VIA FAX & US MAIL
Dear Charlie:
Moving the new United Airlines forward requires everyone’s full support. In numerous correspondence and discussion with management we have advocated for creative and innovative solutions to the problems at our Company associated with Flight Attendants traveling to and from work.
The lack of action on the part of United Airlines, while the rest of the industry moves forward and implements reciprocal agreements places our Company at a competitive disadvantage. Further, the total disregard for the realities of today’s commuting workforce is being perceived as an insult to the dedicated professionals who commute to and from work; the conclusion is that management is viewed as punitive and at a minimum disparate.
Simply stated since we originally brought this issue to the attention of United Airlines, the industry has moved forward and now there is a standard of Reciprocal Cabin Seat Agreements. This new industry standard provides for a mutually beneficial solution to the issues we have identified and has a proven track record. Importantly, it is critically important that management recognizes the realities of today’s commuting Flight Attendant workforce and the ever increasing need for enhancements to Worldwide travel benefits. This is a vital, important and necessary step in the right direction.
While, there have been numerous discussions here at United Airlines, and while United has yet to respond to our advocacy, letters and petitions on this important Flight Attendant issue continue to demand a response. In fact, Flight Attendants are increasing disappointed by the lack of action on the part of senior management with regard to our advocacy for Reciprocal Cabin Seat Agreements.
The straightforward facts are as follows:
When American, American Eagle and Southwest Airlines announced the first large scale test of Flight Attendant Reciprocal Cabin Seat Agreements in the aviation industry on November 15, 2005 they were truly industry leading. The program was deemed so successful that on May 8, 2006 the travel privilege moved from a trial basis and was extended into the foreseeable future. The outcome was predictable, as United Airlines own experience demonstrates with the success of Reciprocal Agreements established for pilots since June 15, 1989.
Shortly, it is expected that several other carriers will announce Reciprocal Cabin Seat Agreements. We understand they are concluding their discussions and are finalizing the development of internal polices, procedures and technology requirements. United managements failure to participate in these discussions in a meaningful way will only exacerbate an already contentious relationship with Flight Attendants, and certainly not lend itself in support of our efforts to be recognized as the world’s leading airline for customers, employees, and investors.
Immediate action is required; Flight Attendants will no longer tolerate a corporate attitude that disregards such a fundamental program that stands to benefit our Company. We continue to stand ready work with United on implementing enhanced travel benefits.