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January 9, 1978
Ms. V. Diane Robertson, Chairperson
UAL/AFA Master Executive Council
Association of Flight Attendants
1400 East Touhy Avenue
Des Plaines, IL 60018
Dear Ms. Robertson:
This will confirm that in the event the dumbwaiter on the B-747 is inoperative, Flight Attendants will not be required to stock the upstairs lounge, but will provide required service to the passengers using that facility.
Sincerely,
/s/ Sheldon J. Best
Sheldon J. Best
Vice President
Inflight Services