Unimatic News
AOL Unimatic Sign-On Changes
October 5, 2007 - AOL has changed their login screen. This change did not affect those using web accesses to get to Unimatic. The majority of flight attendants and pilots use the web to access Unimatic, not 3rd party software.
Unimatic Upgrade: Brief Outage on May 22
May 18, 2007 - ISD will perform a hardware upgrade on the Unimatic system this month, installing new, state-of-the-art technology that will result in more efficient and cost-effective system operations.
Unimatic Access Problems
December 15, 2006- Many Flight Attendants have reported difficulties connecting to Unimatic via AOL home access. The following article is designed to assist in solving this problem.
Unimatic Outage Postponed
August 23, 2006 - The Unimatic Outage for tomorrow has been postponed. At this time, the company has not determined when they will schedule a second attempt at this conversion.
Free AOL Access Information
August 22, 2006 - We have confirmed and are pleased to report to you that effective immediately, all United Airlines Flight Attendants are eligible for Free AOL accounts. That's right, you heard that correctly: FREE.
Unimatic Connection Update
July 13, 2006 - AOL will implement a permanent fix for the Unimatic connection problems last week with the Cisco Network switch.
Proposed Free AOL Access Plan
July 10, 2006 - There has been media announcements recently issued that discuss proposed changes in the AOL service.
Unimatic Error Message Report Form
April 07, 2006 - The "ERR: UNI-AOL BUSY" message that interrupts tasks in Unimatic through an AOL connection is not a violation of our Contract, but it is unacceptable.
Major Apollo Outage
January 04, 2006 - United's operation is slowly getting back to normal this morning, after running for more than four hours yesterday without Apollo, the company's customer reservation system.
AOL Sessions Limited
December 07, 2005 - When AOL connections to Unimatic could impact United's operation, they limit their availability.
Sign-On Changes
April 11, 2005 - If you maintain an AOL account for access to Unimatic and Apollo, but don't use AOL's software to connect, you will experience a change in your logon procedure on April 11, 2005.
Mac Users: Access Problems for Unimatic
Feb 8, 2005 - Mac users have reported trouble signing onto Unimatic or Apollo since the upgrade on February 08, 2005. This article provides a workaround.
AOL Unimatic/Apollo Outage and Upgrade on Feb 8
Feb 4, 2005 - AOL access to Unimatic and Apollo will not be available on Feb. 8 from 0400 - 0800 CST. Also, after that date you must download a small file in order to connect. See also: Upgrade Questions and Answers
Helpful Steps for Macintosh computers -- using OS 9 and below
May 25, 2004 - If you are using a Mac with OS 9 or below, try these 7 steps to configure your computer for access.
Additional Mac Instructions
Apr 16, 2004 - The UAL Questions and Answers have been updated to clarify Macintosh computer information.
Sun JRE Now Required
Apr 8, 2004 - As of 0900 CDT, the Sun JRE program is now required in order to access AOL home Unimatic/Apollo.
AOL Account Still Required
Apr 6, 2004 - You must still keep your AOL account in order to access Unimatic even after the Sun JRE upgrade.
Authentication Errors
Apr 5, 2004 - The Daylight Savings Time problem and the certificate update problem on the AOL servers appear to have now been corrected.
Timestamp Error Message
Apr 4, 2004 - The 'Timestamp Expired - Reauthenticate' error message is caused by Daylight Savings Time affecting their Web servers.
