The Dispute Resolution, Attendance, and Performance Management Guide serves as a vital resource for maintaining a fair, transparent, and consistent workplace environment for our workgroup. It outlines the core processes and standards used to support employee accountability while fostering transparency for the Membership as a whole.
At the heart of the guide are three important areas:
- Tracks of Discipline
The guide clearly defines separate disciplinary tracks- attendance and performance, each with outlined Contractual procedures. This structured approach ensures that employees are treated fairly and that issues are addressed within proper timelines and steps.
- Point System
A standardized point system for Attendance Management helps track attendance by assigning point values to different instances. This provides Flight Attendants with a clear understanding and promotes consistency in addressing absences and other point occurrences.
- Work Histories
These records play a crucial role in decision-making, ensuring that context is considered when evaluating ongoing issues or improvement efforts.
In addition to disciplinary frameworks, the guide explains the Discipline process step by step and the opportunities for resolution. Make sure to read this guide on our website to familiarize yourself with all aspects of our Grievance process, investigations, personnel files, and more.