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- Home
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- MEC
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- ‣See All
- ‣Benefits
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- ‣Contract Interp
- ‣EAP & Pro Standards
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- ‣Government Affairs
- ‣Grievance
- ‣Hotels & Transport
- ‣Human Rights & Equity
- ‣Membership Engagement
- ‣Negotiating
- ‣Reserve
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MEC Grievance Committee
There has been an increase in instances where the company has taken punitive action for what they view as trip refusal. The System Board has consistently upheld those actions, even when a direct order has not been given, which also includes a trip refusal through reassignment.
Trip refusal isn’t always as straightforward as a Flight Attendant saying, “I’m not going.” Trip refusal can take the form of “refusing” to contact crew scheduling when being instructed to by company personnel (such as an agent at the boarding door waiting for you). Another example can include checking the CCS system multiple times and intentionally feigning ignorance, knowing that scheduling is trying to make contact with you.
At times, situations arise where a Flight Attendant is unable to report to, or complete an assignment, and for many of those circumstances, a solution can be reached.
- What do I do if I believe the assignment I’m being given is illegal?
In the event that you believe you are being given an assignment or reassignment that is not contractually compliant or in violation of an FAR, you have a right to professionally challenge it. You should first try to cite what Section of the JCBA/FAR and get a clearer understanding with the Scheduler. If you still believe the assignment is in violation, escalate the matter to a Shift Manager. If that doesn’t resolve the situation, contact your local council for guidance and possible assistance. You should not refuse any assignment.
- What do I do if I have a family emergency?
If you have a family emergency that prevents you from working a pairing prior to reporting to the airport, you should speak to an Inflight Supervisor. If this occurs after reporting or downline, call the IFDM and explain the nature of the emergency. DO NOT CALL IN SICK.
- What do I do if I feel sick?
If you become ill after reporting, but prior to the start of the first segment, your first point of contact will be the IFDM, and Crew Scheduling will code this as a Missed Trip. While not required, in these circumstances, it is advisable to obtain medical verification of an illness, in preparation for any follow-up by the company.
- What do I do if I’m too fatigued to fly?
In the event of fatigue, please call Crew Scheduling, who will ask a series of questions and then transfer you to the IFDM. Remember, an FAFR must be filled out within 48 hours of the call to qualify for the protective provisions of the FA-FRMP.
By understanding what constitutes a trip refusal and knowing the proper procedures to follow, Flight Attendants can protect themselves from disciplinary action while ensuring compliance with both company policy and your Contractual rights.